HOUSE GUIDE

NITAI

FAQ

1. Before Arrival

Q. I would like a breakfast option

Please request at least one week in advance.

Breakfast optionshttps://www.rubeshibehill.com/stay/

We have prepared fresh and delicious local ingredients so that our customers can enjoy cooking.
Choose either Continental or American.

Continental 2,200 yen (tax included):bread, salad, yogurt, fruits, drinks
American 2,750 yen (tax included):Continental plus eggs, sausages or ham, etc.

* Please use the kitchen in the villa to cook by yourself.
* The above charges include service charges.
* The price is set for per person.

Q. Early Check-in / Late Check-out is acceptable?

Please consult with us if it's possible to accept early Check-In before 15:00pm or late check-out after 11:00am.

We will check with our schedule for that day, and will make an arrangement if possible.

Q. Can you keep our luggage before /
after the stay?=>Yes

Anytime between 9:00 and 18:00, it is possible to drop off your luggage at the property in advance before check-in or after check-out.
It will be helpful if you could kindly inform us in advance about your desired time range for keeping the luggage.

Q. Can I send our luggage to your building?=>Yes

You can use our address as shipping address.
Kindly inform us in advance with estimated arriving date if you are going to ship your luggage to us.

2. While Staying

Q. Can I get additional amenity &
cleaning services?

Amenity: We have enough prepared already, but in case you need more, the on-site staff will come to replenish each time, so please let the staff know.

Cleaning during your stay: Not available

Q. DVD player available?

We do have a DVD player. If you would like to use it, please let us know in advance.

We do not have DVDs, so please bring it with you.

Q. Could you hire a taxi for us?

Please ask our on-site staff or contact Biei Hire (0166-92-1181).
Let us know in advance about the place of departure and arrival, the number of passengers, the pick-up time, the type of car (small to medium size vehicle, wagon, etc.), the type and the number of luggage.