House Rules

At Rubeshibe Hill, we set the following house rules so that our guests can use the facility safely and comfortably. We greatly appreciate your cooperation.
In addition, the contract that the villa concludes with the guest is as stipulated by theStandard Private Lodging Agency Business Contract.If you do not follow these rules, you will be forced to refuse accommodation and use of this facility, and you may be liable for any damages incurred by this facility. Please be
noted.
Room Usage
- No one other than registered guests will be allowed to stay in the hotel or enter the room.
- Be sure to lock the door while you are in the room, especially when you go to bed.
- If a suspicious person visits, please contact the on-site staff without opening the door carelessly.
- Smoking is prohibited in the entire building. Please refrain from smoking (If you smoke indoors, you may be charged a cleaning fee and a cancellation fee of the next guest's reservation if they cannot stay)
- Do not use fire, candles, etc. for heating, cooking, etc. in the guest room without our permission.
- Do not hang clothes or dry washed clothes on the lampshade.
- Do not use the guest room for any purpose other than accommodation, such as business activities (exhibitions, etc.) without our permission.
- Do not change the current condition such as moving equipment in the guest room, or making or modifying the guest room without our permission. In the event where that the equipment is lost or damaged, you may be required to reimburse the actual cost.
- Do not take items and linens out of the room. If you lose items or linens or take them home, you will be responsible for the actual cost.
- Do not place anything near the window that would spoil the appearance of the hotel.
- Do not unnecessarily stain the walls, rugs, curtains, etc. of the room. If you caused the stains that cannot be cleaned, the actual cost will be reimbursed.
- Accommodation for minors only is not permitted without the permission of the guardian.
- Please return the key to the front desk upon check-out.
- If you have any questions, please contact our local staff or reservation desk.
Prohibited Items and Acts
- Pets such as animals and birds. (Excluding assistance dogs)
- Explosives, volatile oil, and other flammable or flammable materials
- Things that give off a foul odor.
- Guns, swords, and stimulants that are prohibited by law.
- Gambling, immoral or disrespectful acts, or behavior that disturbs other guests or neighbors.
- Advertising, distribution of promotional materials, sale of goods, solicitation, etc.
- Overflow of water or clogging the drain pipe in bath, washbasin, toilet, or kitchen.
- Use of oils, bath salts, etc. in the bathtub.
- Please do not feed animals, birds, etc. that you see on the premises. (Please also be careful with leftovers from the BBQ.)
- If you have any questions, please contact our local staff or reservation desk.
Your Belongings and Valuables
- You are responsible for managing your belongings during your stay. In particular, please always keep cash, securities, and other valuables at hand or ask on-site staff to keep them for you. In the event of loss or theft, we will not be held responsible.
- The hotel is not responsible for any items you left behind. Please be careful not to forget to take home all your belongings.
- If you have any questions, please contact our local staff or reservation desk.
Use of the Parking Lot
- Use the designated parking lot.
- Do not leave valuables and other items in the car in the parking lot. We are not responsible for any loss or theft while parked.
- Manage the parked car by yourself. The hotel is not responsible for accidents or vandalism on the parked vehicle.
- Parking outside the designated parking lot is strictly prohibited.
- If you have any questions, please contact our local staff or reservation desk.
Regarding Organized Crime Groups, Organized Crime Group Members and the Risk of Violating Public Order
- Usage of the hotel by organized crime groups or organized crime group members, etc.prescribed in the Act on Prevention of Unjust Acts by Organized Crime Group Members enacted on March 1, 1992 is prohibited. (Usage is prohibited instantly even when such facts are discovered after reservation is made or during the stay).
- Usage of the hotel by anti-social forces or anti-social forces members organized crime groups, radical groups, etc.and their members is prohibited. (Usage is prohibited instantly even when such facts are discovered after reservation is made or during the stay).
- When there are violence, intimidation, threats, overbearing and unfair demands or similar actions, you will be asked to leave the hotel immediately.Those who have carried out these actions in the past are also prohibited from using the hotel.
- When it is difficult to ensure personal safety due to reasons such as lack of self-control from incompetence, drugs or alcohol and there is danger or fear to other guests creating the risk of an unsafe feeling, you will be asked to leave the hotel immediately.
- If there is a loud, singing, noisy act or other disgust or inconvenience to others in the hall or in the guest room, or if there is an act contrary to gambling or public order and morals, we will immediately refuse the use of hotel. We will refuse to provide the service if there are any other acts similar to the above.
- If you have any questions, please contact our local staff or reservation desk.